Handling Emergencies: What to Do If Something Goes Wrong at Your Greek Property

Reading time: 15 minutes

Table of Contents

• Introduction
• Understanding the Greek Emergency Services System
• Common Property Emergencies in Greece
• Preparing for Emergencies: Essential Steps
• Dealing with Specific Emergency Situations
• Legal Considerations and Insurance
• Cultural Nuances in Emergency Situations
• Conclusion
• FAQs

Introduction

Owning a property in Greece, especially in picturesque locations like the properties in peloponnese, can be a dream come true for many international investors and holiday homeowners. However, the idyllic Mediterranean lifestyle can sometimes be interrupted by unexpected emergencies. Whether you’re a permanent resident or an occasional visitor to your Greek property, being prepared for potential issues is crucial.

This comprehensive guide will walk you through the essential steps to take when faced with emergencies at your Greek property. We’ll cover everything from understanding the local emergency services to handling specific situations, ensuring you’re well-equipped to manage any crisis that may arise.

Understanding the Greek Emergency Services System

Before delving into specific emergency scenarios, it’s vital to familiarize yourself with the Greek emergency services system. Unlike some countries with a unified emergency number, Greece has separate numbers for different services:

• 112 – European Emergency Number (works for all emergencies)
• 100 – Police
• 166 – Ambulance
• 199 – Fire Department
• 108 – Coast Guard

It’s important to note that while English is widely spoken in tourist areas, it’s not guaranteed that emergency operators will be fluent. Having a basic understanding of Greek or access to a Greek-speaking contact can be invaluable in emergency situations.

Common Property Emergencies in Greece

While Greece is generally a safe country, property owners should be aware of potential emergencies that are more common in the Mediterranean climate and infrastructure:

1. Wildfires: Especially prevalent during hot, dry summers
2. Earthquakes: Greece is in a seismically active region
3. Flooding: Can occur in coastal areas or during heavy rainfall
4. Power outages: More common in remote or island locations
5. Plumbing issues: Often related to older infrastructure in some areas
6. Break-ins: While relatively rare, security should not be overlooked

Preparing for Emergencies: Essential Steps

Prevention and preparation are key to effectively handling emergencies. Here are some essential steps every Greek property owner should take:

1. Create an Emergency Contact List

Compile a comprehensive list of emergency contacts, including:
– Local emergency services numbers
– Your property management company (if applicable)
– Trusted neighbors or local friends
– Your insurance company
– Embassy or consulate contact information
– Local utility companies

2. Prepare an Emergency Kit

Stock your property with an emergency kit containing:
– First aid supplies
– Flashlights and batteries
– Non-perishable food and water
– Important documents (copies of passports, property deeds, insurance policies)
– Cash in Euros
– Basic tools

3. Familiarize Yourself with Your Property’s Systems

Understand the location and operation of:
– Main water shut-off valve
– Electrical circuit breaker
– Gas shut-off (if applicable)
– Fire extinguishers
– Emergency exits

Dealing with Specific Emergency Situations

Let’s explore how to handle some of the most common emergencies you might face at your Greek property:

Wildfires

Greece experiences wildfires regularly, especially during the hot, dry summer months. If a wildfire threatens your property:
1. Stay informed through local news and official channels
2. Follow evacuation orders immediately if given
3. Close all windows and doors, and remove flammable items from around the property
4. If evacuation is not possible, stay inside and away from windows
5. Call the Fire Department (199) for immediate assistance

Earthquakes

Greece is prone to seismic activity. During an earthquake:
1. Drop, cover, and hold on under a sturdy piece of furniture
2. Stay away from windows and exterior walls
3. If outdoors, move to an open area away from buildings and power lines
4. After the shaking stops, be prepared for aftershocks
5. Check for injuries and structural damage, and report any emergencies to 112

Flooding

Coastal properties or those in low-lying areas may be at risk of flooding:
1. Move valuable items to higher ground
2. Turn off electricity at the main breaker if water is rising
3. Avoid walking or driving through floodwaters
4. If evacuation is necessary, follow official instructions
5. Contact the local authorities or Coast Guard (108) if rescue is needed

Power Outages

Power cuts can be more frequent in remote or island locations:
1. Keep flashlights and batteries easily accessible
2. Unplug sensitive electronic equipment
3. Use surge protectors for important devices
4. Consider investing in a backup generator for prolonged outages
5. Contact your local power company for updates and estimated restoration times

Plumbing Emergencies

Older properties may be prone to plumbing issues:
1. Know the location of your main water shut-off valve
2. Keep basic plumbing tools on hand (plunger, wrench, etc.)
3. Have the contact information for a reliable local plumber
4. For major leaks or flooding, turn off the main water supply immediately
5. If sewage backup occurs, evacuate the affected area and call a professional

Break-ins or Security Issues

While relatively rare, it’s important to be prepared:
1. Install quality locks and consider a security system
2. Build relationships with neighbors for mutual property watching
3. If you suspect a break-in, do not enter the property; call the police (100) immediately
4. Document any damage or stolen items for insurance purposes
5. Consider joining or forming a neighborhood watch program

Legal Considerations and Insurance

Understanding your legal rights and insurance coverage is crucial when dealing with emergencies:

Insurance Coverage

Ensure your property insurance adequately covers potential emergencies common in Greece, such as earthquakes, floods, and wildfires. Many standard policies may not include these as default coverages.

Legal Responsibilities

As a property owner in Greece, you have certain legal responsibilities:
– Maintaining your property to prevent hazards
– Complying with local building and safety codes
– Reporting certain incidents to local authorities

Documentation

Keep detailed records of any emergency incidents, including:
– Photographs of damage
– Communication with authorities and insurance companies
– Receipts for repairs or emergency services

Cultural Nuances in Emergency Situations

Understanding Greek cultural norms can be helpful in emergency situations:

Community Support

Greeks often have a strong sense of community. Don’t hesitate to ask neighbors for help or offer assistance in return. Building these relationships can be invaluable during emergencies.

Language Considerations

While many Greeks in tourist areas speak English, having some basic Greek phrases for emergencies can be helpful. Consider keeping a language app or phrasebook handy.

Respect for Authority

In emergency situations, it’s important to follow the instructions of local authorities, even if they differ from what you might expect in your home country.

Conclusion

Owning a property in Greece offers a unique and rewarding experience, but it also comes with responsibilities, especially in emergency situations. By understanding the local emergency systems, preparing adequately, and knowing how to respond to specific scenarios, you can ensure the safety of yourself, your property, and potentially your neighbors.

Remember, preparation is key. Regularly review and update your emergency plans and contacts. Familiarize yourself with local resources and build relationships within your community. With the right knowledge and preparation, you can handle emergencies effectively, allowing you to fully enjoy your Greek property with peace of mind.

FAQs

1. How often should I update my emergency contact list for my Greek property?

It’s recommended to review and update your emergency contact list at least once a year. Additionally, update it whenever there are significant changes, such as new local authorities or service providers.

2. Are there any specific building regulations in Greece related to emergency preparedness?

Yes, Greece has specific building codes that include emergency preparedness measures, especially for earthquake resistance. When renovating or building, consult with local authorities or a licensed Greek architect to ensure compliance.

3. How can I stay informed about potential emergencies in my area when I’m not in Greece?

Consider setting up alerts from Greek news sources, following local authority social media accounts, and maintaining regular contact with neighbors or a property management company.

4. What should I do if I don’t speak Greek and need to report an emergency?

Call 112, the European emergency number. Operators are more likely to speak English. If possible, have a Greek-speaking friend or neighbor assist you in communicating with local emergency services.

5. Are there any specific insurance considerations for properties in earthquake-prone areas of Greece?

Yes, standard property insurance in Greece often doesn’t include earthquake coverage. Consider adding specific earthquake insurance to your policy, especially if your property is in a seismically active region.

Article reviewed by Marco Rossi, Private Equity Portfolio Director | Transforming Distressed Assets into High-Performance Investments, on March 31, 2025